What are the eligibility requirements?

This program is available to flooring retailers who have an active account established with NRF.


How do I accrue points?

You may earn points on ALL your products or you may select a limited number of products. Points will accrue based on your qualifying products the size or quantity of your orders, and the frequency of your deliveries.


How are points calculated?

Points are calculated by adding your "point value" and "sell price" for a product. Freight and taxes are not included. 1 Reward Point equals $1.00!


How do I redeem my points?

Once points are earned and paid for, they become immediately available to redeem by the store owner or authorized party with a quick phone call to NRF.


Do points expire?

No. Points do not expire and will remain in your active account with NRF until you decide to redeem them.


How do I know how many points I have?

You may call anytime to receive a real-time status. Based on your point total at the time, you may choose to redeem your points or you may continue building points to redeem later.


What are my reward choices?

Limitless! Redeem your points for the reward(s) of your choice.


How do points affect my business?

NRF does not currently issue you a 1099 for any point redemption transaction, but we do advise for you to always consult your accountant regarding points and their affects on your business.


Who do I contact with questions about this program?

If you have any questions about this program, please contact Maureen McCann at (800)777-2037 ext. 2827.

Point Rewards Program FAQ